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From The New York Shitty Inbox: A Message From Lentol’s Office
Those of you who have contacted Joseph Lentol’s office regarding the recent shooting at the Production Lounge should find the following of interest. It is an email a I received from his office apprising me of what actions he is taking to ensure this does not happen again. Happy reading.
Dear Miss Heather,
My name is Amy Cleary and I work for Assemblyman Joe Lentol. I just wanted to give you and your readers an update that is being done with regard to the recent shooting at Production Lounge. We have spoken with many of our constituents who live near this location and listened to their accounts of that eventing. Any time you hear about people waking up to bullet holes six feet from where they sleep it is absolutely horrifying. We have written to the state liquor authority to ensure that there is a full investigation of this matter. We have also met with the police. The 94th precinct assures us that they are meeting with the owner and taking every step possible to prevent this from happening again, guns have no place near people’s homes. We intend to follow this matter closely and support the police in any way that we can. Thank you for your attention to this issue.
Sincerely,
Amy Cleary
So there have you. I have said it before and I’ll say it again: when it comes to constituent services Joe Lentol is tops!
Miss Heather
P.S.: On a related note some of you might have noticed that Yelp has scrubbed a number of the reviews for the Production Lounge. Hmm. In any case if anyone out there has screencaps of the now-excised entries let me know via comments. I would very much like to have them. Thanks!
Comments
3 Comments on From The New York Shitty Inbox: A Message From Lentol’s Office
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Jay on
Wed, 25th Feb 2009 10:59 am
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foodiej81 on
Wed, 25th Feb 2009 2:00 pm
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Jay on
Wed, 25th Feb 2009 2:26 pm
No surprise that Yelp removed most of those reviews. They clearly didn’t fit within the guidelines for relevance: “Relevance. Reviews aren’t the place for rants about a business’s employment practices, political ideologies, or other matters that don’t address the core of the normal customer experience.”
http://www.yelp.com/faq#negative_review
Most were written by people who’d never been to the place.
I was one of the reviewers who had there disparaging remarks taken down by the yelpers, I do not have my original post, but I do have the letter they sent me.
I just went ahead and wrote another bad review, and I encourage everyone else to do the same.
“Hi,
I’m writing to let you know that we decided to remove your review of The Production Lounge, after it was flagged by the Yelp community. We understand that the event that occurred near this business is a very sensitive issue, and you are welcome and encouraged to take it up on yelp.com/talk. However, reviews should remains focused on a first-hand consumer experience with a business. For more on what makes a great review, check out our review guidelines: http://www.yelp.com/faq#great_review.
As our review guidelines state: “Reviews aren’t the place for rants about a business’s employment practices, political ideologies, or other matters that don’t address the core of the normal customer experience.”
Regards,
Cecilia
Yelp User Supportâ€
Gotta say I’m a little impressed that they directly addressed the issue in that email, instead of sending a simple form letter referring to the guidelines.
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and oh, if you want a pic to show with your comment, go get a gravatar!
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